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Request a Call Back from Customer Care

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Why wait on hold?

Request a call back from by filling out the form below, and a Customer Care representative will call you back as soon as possible. Most call backs will be within 1 hour of the call back request during our posted available hours.

No Callback support for RMA, Sales, Pick Up orders, or Technical support. For Pickup Order inquiries or if you wish to place an order by phone, please call 1-888-NCIX-888. For RMA or techical support inquires, please click here to submit an RMA Request or click here to submit a Technical support request.

GET REWARDS IF YOU WAIT MORE THAN 1 HOUR! If we do not call you back within 1 hour of your call back request, you'll receive 500 NCIX Rewards. Rewards will only be issued within the available hours period.

Available Hours:

  • Request a Call Back is available Monday to Friday between 9:30 AM and 5:00 PM PST (Pacific Standard Time)
  • Request a Call Back is NOT available on weekends or holidays

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